Meet the Team

Meet some of the people who make us who we are at Encantada Resort in Kissimmee, Florida.

Brad Boland

Resorts Management Director USA
Email:brad.boland@clcworld.com

Ken Smith

Resort Manager Encantada Resort
Email:ken.smith@clcworld.com

Diane Riordan

Resort Manager Encantada Resort
Email:diane.riordan@clcworld.com

James Coon

Executive Chef/Food & Beverage
Email:james.coon@clcworld.com

Jo Bailey

Director of Sales & Marketing
Email:jo.bailey@clcworld.com

Vanessa Velez

Front Office Manager
Email:vanessa.velez@clcworld.com

Customer Service

From 7:00am – 6:00pm
Email:usadirectbooking@clcworld.com

Group Department

Iris Resto
Email:iris.resto@clcworld.com

Catering Department

Sarah Mannix
Email:sarah.mannix@clcworld.com