What time is Check in & Check out?Check in begins at 4:00pm and Check out is at 10:00am
Do we need to bring our own towels and Linen?Your linen and towels will be provided for you in your townhome, including pool towels for the hot tub.
Is WiFi Available?Yes, in the townhouse and clubhouse.
Do you have car rental?Sorry, we don’t have car rental.
Is Housekeeping Included?Encantada is a self-catering resort. We do offer cleaning services at additional fees for your convenience. You can schedule cleans at the time of booking or upon arrival at the Front Desk.
Which Airport is closest to the Resort?Orlando International Airport (MCO) is 27 miles and Orlando Sanford International (SFB) is 57 miles
How will we get from the Airport to the Resort?You may go direct to ground transportation at the airports for taxi, Uber or van services. Or you can rent a car from the airport prior to your arrival.
Is there air conditioning?All townhomes have air conditioning
Do all town homes have kitchens?Yes, all townhouses include a full kitchen that feature a stove, microwave, fridge/freezer, dishwasher, dishes, pots, pans and utensils.
Can we book excursions and/or tickets?Our concierges’ desk will be happy to arrange your excursions, reservations or tickets. They are located in our clubhouse.
Is there a fitness center?Yes, located in our clubhouse.
Are the Children’s activities free with Team Marina?Team Marina activities are free or a small fee. Please see schedule at the Resort.
Is there a heated swimming pool?Yes, our pools are heated at the resorts.
Is there a fee for parking on the resort?No, our parking is free.
Can I ship packages to the property before arriving?Packages maybe shipped to property. Please ensure that every package is correctly labelled with your name and date of arrival that is on your reservation. Any package that is not retrieved within 14 days will be returned to sender.
Is there babysitting service?We regret, we do not have a babysitting service.
How far is the beach?The closest beach is Cocoa Beach, 65 miles east and Clearwater Beach is 75 miles west
How far away is the nearest town?Encantada Resort is located just 6 miles from Downtown Celebration, 12miles from Downtown Kissimmee, 25 miles from the center of town in Orlando.
Is there a safe in the Town home?Yes
Are there Pack 'n Plays and Highchairs available for infants?Yes a Pack 'n Play or highchairs for babies up to 2 years, can be REQUESTED ad is provided free of charge.
Do town homes have a iron?Yes, both iron and ironing board are provided in every town home.
Is there a hairdressing salon on site?No, but reception can recommend a local hairdresser.
Accessibility InformationOur townhouses are individually owned and controlled, therefore units with accessible features are not available. For more information about the physical features of our accessible common areas or special services relating to a specific disability, please call +1 407-997-1000
Accessible Resort Features
- Self-Operating lift and a sloped accessible entry in resort swimming pool
- Service Animals are Welcome
- Toilet Seat at Wheelchair Height - Toilet for Disabled
- Accessible pathways and walkways throughout the property
- Accessible parking
- Accessible route to townhomes from parking within all areas of property
- Accessible Registration Desk
- Accessible common area restrooms
Guest Room Accessibility
- Our townhouses are individually owned and controlled, therefore units with accessible features are not available.
- Hearing Accessible Kits are available.